What payment methods can I use to pay?
We accept PayPal, Visa, Master, American Express and Discover, via the PayPal all-in-one payment solution.
All prices and payments are in Hong Kong Dollars (HKD), should you use a foreign currency to complete your payment, an exchange conversion and relevant charges may be applied by your bank.
Please ensure your bank card has enabled the online payment function, as items will not be shipped until payment transaction has been cleared.
I do not have a PayPal account, can I still place an order?
Yes of course! You do not need to have a PayPal account to purchase from us, simply select the payment by Credit Card option under the PayPal page.
What will happen after I complete payment on PayPal for my order?
If the payment transaction is success, your browser will automatically redirect you back to our website and our Order Confirmation page will be shown on screen.
You will also receive an order confirmation email to the email address that you have provided.
For new customers, our Order Confirmation email may have been filtered to your mailbox Spam folder, please do check there and add our email to your contact list so you will not miss out important emails from us.
If you have any difficulties when placing an order or do not receive any email regarding order confirmation, please go to Contact us, our Customer Service team will be happy to assist you.
Can I checkout via Offline Payment?
Yes, we accept Offline Payment for all Bespoke products, simply select the 'Offline Payment' option during checkout.
Offline Payment Steps:
Confirm your Bespoke order.
Arrange appointment (we will contact you via the email/ mobile number provided).
Styling, design, materials and measurement at our Showroom.
Product sketch(s) from our designer.
Trial fitting (optional).
Collect your Bespoke product(s).
Be a happy customer and give us your comments :)